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Australia and New Zealand's Best Employers

September 10 2005 - Hewitt Associates, the global HR services firm, has revealed its 2005 Hewitt Best Employers in Australia and New Zealand results. The study is jointly managed by Hewitt Associates, The Australian Graduate School of Management (AGSM) and AFR BOSS magazine.

Participating employers were evaluated in two ways:

  • The People Practices Inventory (TM) (PPI), a detailed inventory of organisational people practices.
  • An independent judging panel chaired by Professor Roger Collins of the AGSM which assessed the data ‘blind' in the final phase of the study to determine the list of successful Hewitt Best Employers.

The study highlighted the following organisations:

2005 Hewitt Best Employers in Australia and New Zealand


  • SalesForce

Best New Entrant

  • ING Direct

Special Commendation for Consistent Improvement (alphabetical order)

  • Swiss Re

Hewitt Best Employers (alphabetical order)

  • American Express
  • Bain & Company
  • Bayer Healthcare ANZ
  • Blackmores
  • British American Tobacco
  • Carson Group
  • Dell
  • Golder Associates
  • Medtronic
  • Nokia
  • Select Australasia
  • Westaff

Over 160 organisations and 40,000 employees took part this year in the largest employee research project and market practice audit in the Australia and New Zealand region.

Hewitt's ANZ Managing Director, Jon Williams, said, "There is a clear and unambiguous link between being a Best Employers and virtually every measure of company performance, from revenue and profit growth to total shareholder return. So it is clearly in every company's interest to aspire to become a Best Employer."

"This year's Hewitt Best Employers list represents a wide cross section of companies across a range of industries. While some companies such as SalesForce, Bain & Company, Golder Associates and Select Australasia have been identified as a Hewitt Best Employers previously, it is especially pleasing to see new companies such as Blackmores and Bayer Healthcare ANZ joining this prestigious group," continued Williams.

The 2005 results showed a widening gap on the key measure of employee engagement between Hewitt Best Employers and other organisations involved in the study, compared with the situation five years ago.

"Organisations who are Best Employers typically demonstrate high levels of employee Engagement and a strong alignment of their people practices with their strategy and brand. On average, over 80 percent of employees at Hewitt Best Employers companies are engaged, compared to only around 50 per cent of employees at Other Organisations," said Williams.

Another major difference between the best employer organisations and the others is seen in the the extent to which they deliver on the promises made to their employees. More than 70% of employees in Hewitt Best Employers organisations felt their company delivered on its promises, compared to just over 40% for the other organisations.

Leaders in the Hewitt Best Employers study were also seen to be more open and honest than five years ago.

Williams said, "Despite the various corporate scandals in Australia over the past few years, we are seeing gradual increases in the quality of senior leadership, from an employee perspective. For example, over the past two years, employee perceptions of senior leadership have increased by 10 per cent in Hewitt Best Employers organisations."

Overall, Williams said the message is clear, "Hewitt Best Employers understand that a vital ingredient in the execution of their business strategy is the passion and commitment of their people. Highly effective leaders in these organisations work hard to connect employees to the business through effective communication, offer employees challenge and growth through their day-to-day work and future opportunities, and build a differentiated high-performance culture that harnesses the power and passion of employees. In doing this, Hewitt Best Employers create superior and sustainable results for the organisation, its customers and its people."

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