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PHR/SPHR: Professional in Human Resources Certification Study Guide
by Sandra M Reed and Anne M. Bogardus

Must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.

PHR Study Guide 2017

PHR Study Guide 2018: PHR Certification Test Prep and Practice Questions for the Professional in Human Resources Exam

The Future of Human Resource Management

The Future of Human Resource Management: 64 Thought Leaders Explore the Critical HR Issues of Today and Tomorrow
Edited by Mike Losey, Dave Ulrich, Sue Meisinger

  Like its bestselling predecessor before it, this offers the very best thinking on the future of HR from the most respected leaders in the field.

Interview Mistakes

August 20 2010 - A survey conducted among 228 Canadian hiring managers identified body language mistakes in interviews that are likely to reduce chances of recruitment.

The survey was conducted online by Harris Interactive on behalf of The researchers found that failure to make eye contact was significantly off-putting to 68 per cent of respondents, followed by lack of smile (45 per cent) and bad posture (37 per cent). Other factors included:

    crossing arms over their chest (33 per cent)
  • fidgeting too much in their seat (34 per cent)
  • an overly weak handshake (33 per cent)
  • playing with something on the table (32 per cent)
  • playing with hair or touching their face (21 per cent)

The report offers advice to help avoid body language mistakes during interview:

  1. Keep calm - To make the best impression, take measures to stay as calm as possible. Leave plenty of time to get to the interview, avoid caffeine and take deep breaths.
  2. Practice makes perfect - Advance preparation should help reduce anxiety. Rehearse with friends or family, research the company and anticipate common interview questions.
  3. See for yourself - Viewing yourself while speaking can identify inadvertent body language mistakes. Use of a mirror or videotape may help determine any need for change.

Rosemary Haefner, vice president of human resources for CareerBuilder commented:

"In a highly competitive job market, job seekers need to set themselves apart in the interview stage. All that pressure, though, may have some job seekers making body language mistakes that don't convey a confident message. To avoid these faux pas, and ensure you're remembered for the right reasons, try practising ahead of time in front of a mirror or family and friends."

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