Performance Management
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This internet guide is based on: Human Resource Management in a Business Context
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Summary and further reading
HRM is associated with sophisticated performance assessment, typically
involving performance-related pay. The assessment of performance can be beneficial to personal
development. We considered performance management as an integrated system. Theoretical descriptions
of such systems emphasize their value to the link between individual employee performance
and the achievement of strategic goals. However, there are philosophical issues of what
precisely represents 'good' performance, and further technical problems of measurement. This has
led to an unhappy marriage of uncertain appraisal techniques with an ideological enthusiasm
for performance pay. Free market organizations are particularly concerned with
performance-related pay as a motivating factor, but this trend appears to be ideological
rather than rational. Current evidence shows that performance-related pay demotivates
more people than it motivates. We completed the chapter with a critique of appraisal
methods and a discussion of recent attempts to objectify their use.
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![]() The Six Sigma Way: How GE, Motorola, and Other Top Companies are Honing Their Performanceby Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh,Six Sigma is a system for improving the quality of organizational processes. It was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros ![]() The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environmentby Robert S. Kaplan, David P. NortonIn their previous book, The Balanced Scorecard, Robert Kaplan and David Norton unveiled an innovative "performance management system" that any company could use to focus and align their executive teams, business units, human resources, information technology, and financial resources on a unified overall strategy--much as businesses have traditionally employed financial management systems to track and guide their general fiscal direction. In The Strategy-Focused Organization, Kaplan and Norton explain how companies like Mobil, CIGNA, and Chemical Retail Bank have effectively used this approach for nearly a decade, and in the process present a step-by-step implementation outline that other organizations could use to attain similar results. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros |
![]() The HR Scorecard: Linking People, Strategy, and Performanceby Brian E. Becker, Mark A. Huselid, Dave UlrichThe authors argue that human resources's strategic role begins with designing an HR architecture-the HR function, the HR system, and strategic employee behaviors-that relentlessly emphasizes and reinforces the implementation of the firm's strategy. Using compelling examples from a variety of leading companies, they explain how to develop and implement an HR Scorecard in order to both manage the HR architecture as a strategic asset, as well as measure the contribution of that asset to firm performance. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros ![]() Coaching for Performance: Growing People, Performance and Purposeby John WhitmoreA new edition of the book that took the art of coaching to new heights. Since COACHING FOR PERFORMANCE was first published over a decade ago, John Whitmore has lead the way with this best-selling classic that has sold more than 200,000 copies worldwide. Translated into a dozen languages and considered a ‘must-read' by such international leaders as Coca-Cola, this is the definitive guide to mastering the skills needed to help people unlock their potential and maximize their performance. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros |
![]() Abolishing Performance Appraisals: Why They Backfire and What to Do Insteadby Tom Coens, Mary Jenkins, Peter BlockPerformance appraisals are used in the overwhelming majority of workplaces. Yet, ninety percent of organizations that use appraisal and a similar percentage of givers and receivers of appraisal are dissatisfied with the process. Many are beginning to deeply question whether appraisal is necessary and consistent with the work culture espoused by progressive organizations. Abolishing Performance Appraisals provides an insightful, well documented look at the flaws of appraisal including its destructive, unintended effects and offers practical guidance to organizations that want to move on to more progressive approaches to coaching, feedback, development, and compensation. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros ![]() The Performance Appraisal Question and Answer Book: A Survival Guide for Managersby Richard C. Grote, Dick GroteMost managers hate conducting performance appraisal discussions. What's worse, few feel confident in their ability to accurately assess the performance of a subordinate. In The Performance Appraisal Question and Answer Book, expert Dick Grote answers over 100 of the most common -- and most difficult -- questions about this vitally important but often misunderstood and misused tool. More information and prices from: Amazon.com - US dollars SeekBooks.com.au - Aus Dollars Amazon.ca - Canadian dollars Amazon.co.uk - UK pounds Amazon.de - Euros Amazon.fr - Euros |
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