This Internet Guide is based on:

Introduction to HRM

• Managing People
• People management
• Background and origins of people management
• Professional managers
• The human factor
• Human Relations
• Management theory
• Development of the personnel specialism
• Management thinking
• From personnel to human resource management
• The new managerialism
• Review questions and Case Study
• Section Quiz

Defining human resource management

• Maps and models of HRM
• The Harvard map of human resource management
• Hard HRM
• Guest's Model of HRM
• Alternative HRM Models

HRM and the business environment

The employment market

Organizational HRM

Culture and commitment

Strategic HRM

Resources: plans and strategies

Recruitment and selection

Managing diversity

Performance management

Developing people

• Conflict, bargaining, involvement and well-being
• Employee relations as an activity
• Conflict
• Tribunals and arbitration systems
• The negotiating process
• Models of bargaining
• Employee involvement
• Employee involvement in practice
• Work-life balance
• Health and safety
• Stress

Overview of HRM

• The status and significance of HRM
• HRM and globalization
• HRM and 'best practice'
• Driving forces of HRM
• The impact of HRM
• What next?